Pintree

Privacy Policy

These terms govern your access to and use of Pintree's services, features, content, and community tools.

Pintree

Privacy Policy

Last Updated: 1 October 2026

Welcome to Pintree (“Pintree,” “we,” “us,” or “our”).

This Privacy Policy explains how MCABEE DIGITAL collects, uses, stores, shares, and protects information relating to individuals when they use the Pintree mobile application, website, and other services that link to this Privacy Policy (collectively, the “Platform” or “Services”).

The Platform is owned and operated by MCABEE DIGITAL, an Indian company, with its registered/business address at:

MCABEE DIGITAL715A, Spencer Plaza, Mount Road, Anna Salai,Chennai – 600002, India

For privacy-related questions, requests, or concerns, you may contact us at contact@pintree.co.

By using Pintree, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires your consent for particular processing activities, we will seek that consent separately.

1. Information We Collect

The information we collect depends on how you use Pintree, the features you access, and the choices you make.

We generally collect information from three sources:

  • Information You Provide
  • Information We Receive from Other Sources
  • Information Collected Automatically

Some information is required to provide the Services, while other information is optional and helps us personalize and improve your experience.

A. Information You Provide

1. Account and Profile Information

When you create or update a Pintree account, we may collect information such as:

  • Full name or real name;
  • Mobile number;
  • Email address;
  • Google account identifier, where you use Google sign-in;
  • Gender, where provided;
  • Date of birth or age;
  • Nationality, where provided;
  • Native place, such as city, state, and country;
  • Current living location, such as city and country;
  • Education information, such as school or college;
  • Employer or occupation information;
  • Interests and hobbies;
  • Profile photograph;
  • Biography or other profile information; and
  • Other information you choose to add to your profile.

Pintree is designed as a real-identity platform. Some account information may therefore be required to create or maintain an account.

Information such as education, occupation, employer, interests, hobbies, nationality, and similar profile information may be optional.

2. Location Information

Pintree may allow you to provide location information such as:

  • Current country;
  • Current state or region;
  • Current city;
  • Native country;
  • Native state or region; and
  • Native city or hometown.

This information may be used to personalize content and recommendations, support discovery, suggest communities, and help connect users with relevant people or content.

Unless separately stated in the Platform, the current living location you provide through your profile is entered manually by you. Pintree does not require continuous GPS or precise device-location tracking merely to provide these profile-based location features.

If a future feature requires access to precise device location, we will request the relevant permission where required by law and explain the purpose of that access.

3. Interests and Discovery Preferences

You may provide information about:

  • Interests;
  • Hobbies;
  • Languages;
  • Topics you are interested in;
  • Communities you join or follow; and
  • Other preferences used for discovery and personalization.

We may use these preferences to help personalize your Discover experience and suggest relevant content, people, communities, or other Platform features.

4. User-Generated Content

When you create, upload, post, comment on, or otherwise submit content through Pintree, we collect and process that content.

Depending on the features available to you, this may include:

  • Photos;
  • Captions;
  • Text posts;
  • Blogs or long-form posts;
  • Polls;
  • Life events and personal updates;
  • Comments;
  • Replies;
  • Reactions;
  • Files shared through supported features;
  • Voice content shared through supported Rooms;
  • Community information;
  • Room content;
  • Profile information; and
  • Links to third-party content, including supported YouTube links.

We may also collect associated information, such as the date and time content was created, posted, edited, or interacted with, as well as technical information associated with the submission.

5. Keywords and Content Metadata

Where Pintree allows you to add keywords or other descriptive information to your posts, we may collect and process those keywords.

Keywords may be used to organize, discover, recommend, search, moderate, and personalize content.

We may also generate or maintain technical metadata associated with content, such as timestamps, content identifiers, visibility settings, and interaction information.

6. Communities, Rooms, Events, and Schedules

When you create, join, manage, or interact with communities, Rooms, events, or schedules, we may collect information relating to those activities.

This may include:

  • Communities you create or join;
  • Community roles and membership;
  • Rooms you create or join;
  • Posts and interactions within Rooms;
  • Community administration activity;
  • Event participation or RSVP information, where applicable;
  • Schedules you create or view;
  • Community preferences; and
  • Other information necessary to operate these features.

Some community and Room activity may be visible to other members or users depending on the relevant community structure and privacy settings.

7. Messages and Communications

Where private messaging or other communication features are available, Pintree may process information necessary to deliver those communications.

This may include:

  • Sender and recipient information;
  • Date and time;
  • Delivery status;
  • Read or similar status, where available;
  • Technical identifiers; and
  • Other communication metadata necessary to operate and secure the messaging service.

Message content is intended to remain private between the participants, subject to applicable law, security requirements, and the technical operation of the Service.

Where Pintree provides encrypted messaging, message content is protected using the encryption implemented for that messaging service. We do not use private message content for advertising or general public distribution.

However, no communication system can be guaranteed to be completely secure, and recipients may copy, screenshot, forward, or otherwise disclose communications.

8. Professional Account and Verification Information

For Professional Accounts and other accounts requiring verification, we may collect information such as:

  • Social media handles;
  • Website URLs;
  • Business information;
  • Business registration information;
  • GST or other business identifiers, where voluntarily provided or required for verification;
  • Professional information;
  • Public links;
  • Supporting documents; and
  • Other information reasonably required to verify identity, authenticity, professional status, or organizational affiliation.

We use this information for verification, trust and safety, account management, and related Platform purposes.

We will handle verification information according to applicable law and our retention requirements.

9. Support and Contact Information

When you contact us for support, feedback, complaints, reporting, or other inquiries, we may collect:

  • Your name;
  • Contact information;
  • Account information;
  • The contents of your communication;
  • Attachments or supporting information you provide; and
  • Information necessary to investigate and respond to your request.

2. Information We Receive from Other Sources

We may receive information about you from sources other than you, depending on the features you use and applicable law.

This may include:

2.1 Other Users

Other users may provide information about you through:

  • Comments;
  • Mentions;
  • Community activity;
  • Shared content;
  • Reports;
  • Messages; or
  • Other interactions.

For example, another user may upload a photograph containing you or mention your name in a post.

2.2 Referrals and Contacts

If Pintree introduces a contact-importing, referral, or invitation feature, we may receive information necessary to provide that feature.

Where required, we will request appropriate permissions before accessing contacts or similar information.

2.3 Public and Verification Sources

For verification, safety, fraud prevention, or authenticity purposes, we may use publicly available information or information from legitimate third-party sources.

Examples may include publicly available websites, business information, professional profiles, or other publicly accessible sources.

We do not treat information obtained from public sources as automatically accurate, and we may use additional verification where necessary.

3. Information Collected Automatically

When you use Pintree, certain information may be collected automatically from your device, browser, or interaction with the Platform.

3.1 Usage and Interaction Information

We may collect information about how you use Pintree, including:

  • Content you view;
  • Content you interact with;
  • Posts you like, react to, comment on, save, or share;
  • People you follow or connect with;
  • Communities you join or leave;
  • Rooms you join or interact with;
  • Search activity;
  • Discover activity;
  • Features you use;
  • Approximate session duration;
  • Interaction frequency;
  • Pages or screens viewed;
  • Errors encountered; and
  • Other interaction information.

We use this information to operate the Platform, personalize feeds and discovery, improve features, understand usage patterns, detect abuse, and maintain security.

3.2 Device and Technical Information

Depending on your device and how you access Pintree, we may collect:

  • Device type and model;
  • Operating system and version;
  • App version;
  • Browser type and version;
  • IP address;
  • Network information;
  • Device identifiers;
  • Language and regional settings;
  • Time-zone information;
  • Crash logs;
  • Diagnostic information;
  • Performance information; and
  • Other technical information necessary to operate and secure the Platform.

3.3 Cookies and Similar Technologies

When you use the Pintree website or applicable web-based services, we may use cookies and similar technologies for purposes such as:

  • Login and session management;
  • Security;
  • Preferences;
  • Analytics;
  • Performance monitoring;
  • Personalization; and
  • Understanding how the website is used.

You can control or disable cookies through your browser settings. Some Platform features may not function correctly if certain cookies are disabled.

Mobile applications may use technologies such as software development kits (SDKs), local storage, device identifiers, or similar technologies for comparable operational, analytics, security, and diagnostic purposes.

4. Device Permissions

Depending on the features you use, Pintree may request permission to access certain device functions.

Examples may include:

  • Camera — for taking photographs;
  • Photo or media library — for selecting photographs or other supported media;
  • Microphone — for supported voice features;
  • Notifications — for alerts and communications;
  • Storage or file access — for supported file-related functions; and
  • Other permissions required for specific features.

You may control many of these permissions through your device settings.

If you deny a permission, the corresponding feature may not function.

Pintree does not use device permissions for purposes unrelated to the feature for which they were requested, except where otherwise permitted or required by law.

5. How We Use Your Information

We use information we collect for legitimate and appropriate purposes connected with providing, securing, and improving Pintree.

Depending on the circumstances and applicable law, we may use information for the following purposes.

A. Providing and Operating Pintree

We use information to:

  • Create and manage accounts;
  • Authenticate users;
  • Maintain profiles;
  • Provide social and community functionality;
  • Deliver posts and other content;
  • Provide feeds;
  • Provide Discover functionality;
  • Enable communities and Rooms;
  • Support events and schedules;
  • Provide messaging and communications;
  • Store and display User Content;
  • Process reactions, comments, saves, follows, and other interactions; and
  • Provide customer and technical support.

B. Personalization and Discovery

We may use information such as your:

  • Location information;
  • Language;
  • Interests;
  • Community memberships;
  • Following and connection activity;
  • Content interactions; and
  • Other relevant preferences

to personalize your experience.

This may include:

  • Content recommendations;
  • Discover results;
  • Community suggestions;
  • Connection suggestions;
  • Relevant content categories;
  • Search results; and
  • Other personalized experiences.

Personalization systems may change as Pintree develops.

C. Safety, Security, and Moderation

We use information to:

  • Detect and prevent fraud;
  • Detect spam and abusive behavior;
  • Identify impersonation;
  • Investigate reports;
  • Enforce our Terms of Use and Community Guidelines;
  • Protect users and communities;
  • Detect security threats;
  • Investigate suspicious activity;
  • Prevent unauthorized access;
  • Protect the Platform from misuse; and
  • Maintain the security and integrity of our systems.

Where appropriate, moderation and safety processes may involve automated systems and human review.

D. Professional Account Services

For Professional Accounts, we may use information to:

  • Verify accounts;
  • Establish authenticity;
  • Provide professional profile functionality;
  • Provide analytics and insights;
  • Help professional accounts reach relevant audiences;
  • Improve discovery;
  • Support account management; and
  • Maintain trust and safety.

E. Communications

We may use your contact and account information to send:

  • Account-related communications;
  • Security alerts;
  • Important service announcements;
  • Verification messages;
  • Password or login-related communications;
  • Policy updates;
  • Support responses; and
  • Other communications necessary to operate the Platform.

Where required by law, we will obtain consent before sending promotional communications.

F. Analytics, Research, and Product Improvement

We may analyze aggregated, statistical, or appropriately protected information to:

  • Understand how users interact with Pintree;
  • Improve existing features;
  • Develop new features;
  • Identify technical problems;
  • Test new functionality;
  • Improve performance;
  • Measure reliability; and
  • Improve user experience.

Where practical and appropriate, we may use aggregated or de-identified information for these purposes.

G. Legal and Regulatory Compliance

We may process information to:

  • Comply with applicable laws and regulations;
  • Respond to valid legal requests;
  • Comply with court orders;
  • Respond to lawful requests from government or law-enforcement authorities;
  • Establish, exercise, or defend legal claims;
  • Investigate fraud or abuse; and
  • Protect the rights, safety, and property of Pintree, MCABEE DIGITAL, users, or others.

H. Future Paid Services

If Pintree introduces subscriptions, purchases, or other paid services, payment information may be processed by approved payment processors or other service providers.

Unless otherwise stated, Pintree does not need to directly store complete payment-card information when payment processing is handled by an authorized third-party payment provider.

Additional terms or notices may apply to future paid services.

6. Legal Bases for Processing

Depending on where you live, applicable privacy law may require us to identify a legal basis for processing your personal information.

Where applicable, we may process information on the basis of:

  • Your consent;
  • The performance of a contract or provision of requested Services;
  • Compliance with legal obligations;
  • Our legitimate interests, such as security, fraud prevention, service improvement, and responsible operation of the Platform; or
  • Other legal bases permitted by applicable law.

Where we rely on consent, you may withdraw consent where applicable. Withdrawal of consent does not affect processing that occurred before withdrawal and may affect our ability to provide certain features or Services.

7. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information in the following circumstances.

A. Service Providers

We use third-party service providers to help operate Pintree.

Depending on our current technical infrastructure, these may include providers such as:

  • Amazon Web Services (AWS) — cloud infrastructure, hosting, storage, computing, and related services;
  • Cloudflare — security, performance, networking, content delivery, and related infrastructure services;
  • Firebase / Google services — authentication, notifications, analytics, diagnostics, or related services.

Our service providers may change over time.

Service providers are permitted to access information only as reasonably necessary to provide services to us, subject to applicable contractual and legal requirements.

B. MCABEE DIGITAL and Related Products

Pintree is operated by MCABEE DIGITAL.

Where legally permitted and reasonably necessary, certain information may be processed within MCABEE DIGITAL's own systems or products for purposes such as:

  • Account and service administration;
  • Security;
  • Fraud prevention;
  • Technical operations;
  • Improving user experience; or
  • Providing related services.

We do not treat ownership by the same company as unlimited permission to use personal information for unrelated purposes.

Where information is used across MCABEE DIGITAL products, we will do so in accordance with applicable law and this Privacy Policy or provide additional notice where required.

C. Other Users and Public Audiences

Information you intentionally make public may be visible to other users and, depending on the feature, may be accessible outside Pintree.

For example, public profiles, public posts, comments, community information, or other public activity may be viewed, copied, shared, or referenced by other people.

We cannot control what other users do with information that you voluntarily make public.

D. Legal and Safety Reasons

We may disclose information to government authorities, law-enforcement agencies, courts, regulators, or other parties where reasonably necessary to:

  • Comply with applicable law;
  • Respond to valid legal process;
  • Comply with court orders;
  • Investigate fraud or criminal activity;
  • Protect users;
  • Protect Pintree or MCABEE DIGITAL;
  • Prevent serious harm; or
  • Establish or defend legal rights.

We will consider applicable legal requirements when responding to such requests.

E. Corporate Transactions

If MCABEE DIGITAL or Pintree is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction.

Where required by law, appropriate notices or protections will apply.

F. With Your Consent or Direction

We may share information when you specifically request or authorize us to do so, or where you intentionally use a feature that requires sharing.

8. Public Content and Visibility

Pintree allows users to control the audience for certain content.

Depending on the feature and your settings, information may be visible to:

  • Everyone;
  • Your friends or connections;
  • Selected groups or Circles;
  • Members of a community;
  • Participants in a Room;
  • Followers;
  • Other users permitted by the relevant feature; or
  • Other audiences specified at the time you publish the content.

Public content may potentially be:

  • Viewed by other users;
  • Shared by other users;
  • Copied or screenshot;
  • Indexed by search engines;
  • Referenced by external websites; or
  • Accessible through third-party services or aggregators.

Room content is designed to be available within the relevant Room rather than being automatically distributed through the main community feed or Discover experience. However, Room participants may independently copy or share content.

Please review the audience and privacy settings before publishing content.

9. Information About Other People

You should not provide Pintree with another person's personal information unless you have a lawful basis or appropriate permission to do so.

This includes information such as:

  • Phone numbers;
  • Email addresses;
  • Home addresses;
  • Government identification information;
  • Financial information;
  • Private photographs;
  • Private communications; or
  • Other sensitive personal information.

If you believe another user has improperly shared your personal information on Pintree, you may report the content or contact us at contact@pintree.co.

10. Your Privacy Rights and Choices

Depending on your country and applicable law, you may have rights relating to your personal information.

These may include the right to:

  • Access personal information we hold about you;
  • Correct inaccurate or incomplete information;
  • Update your profile information;
  • Request deletion of your account or personal information;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Withdraw consent where processing is based on consent;
  • Request a copy of certain personal information;
  • Exercise applicable data portability rights;
  • Manage communication preferences;
  • Control certain privacy and visibility settings;
  • Manage cookies through browser controls; and
  • Lodge a complaint with the appropriate privacy or data-protection authority.

Not every right is available in every jurisdiction, and certain legal exceptions may apply.

10.1 Account and Content Controls

Depending on the available features, you may also be able to:

  • Delete your account;
  • Edit or delete your posts;
  • Edit or delete comments;
  • Change reactions;
  • Save or remove saved content;
  • Follow or unfollow users;
  • Connect with or disconnect from users;
  • Join or leave communities;
  • Manage Rooms you administer;
  • Manage communities you administer;
  • Modify content visibility;
  • Manage selected-audience or Circle settings; and
  • Control certain notification and communication settings.

Some actions may not remove information that has already been copied, reshared, quoted, or otherwise reproduced by other users.

10.2 Verification

We may need to verify your identity before processing certain privacy requests, particularly requests involving account deletion, access, or sensitive account information.

We will not normally require information beyond what is reasonably necessary to verify your identity and process your request.

To exercise applicable privacy rights, you may use the relevant in-app controls or contact contact@pintree.co.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

  • The type of information;
  • The purpose for which it was collected;
  • Whether your account remains active;
  • Legal and regulatory requirements;
  • Security and fraud-prevention requirements;
  • Dispute resolution;
  • Enforcement of our agreements; and
  • Technical and operational requirements.

11.1 When You Delete Your Account

When you delete your account:

  • Your account and profile will be deactivated or scheduled for deletion;
  • Most personal information will be deleted or anonymized after applicable processing periods;
  • Some information may be retained where required by law;
  • Security, fraud-prevention, moderation, or legal records may be retained for appropriate periods;
  • Backup copies may remain temporarily until they are overwritten or securely deleted;
  • Aggregated or de-identified information may be retained where permitted by law; and
  • Content that other users have copied, reshared, quoted, or otherwise reproduced may remain outside our control.

Deleting your account does not necessarily mean that every copy of every piece of information disappears immediately from all systems.

12. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Depending on the system and feature, our measures may include:

  • Encryption;
  • Access controls;
  • Authentication and authorization controls;
  • Secure cloud infrastructure;
  • Monitoring and logging;
  • Security testing;
  • Abuse and fraud detection;
  • Backup and recovery measures;
  • Network and infrastructure protections; and
  • Other security controls appropriate to the nature of the information.

Pintree uses encryption for supported private messaging as described in this Privacy Policy.

However, no internet service, application, storage system, or transmission method can be guaranteed to be completely secure.

You are also responsible for protecting your account credentials and device.

If we become aware of a security incident that requires notification under applicable law, we will take the steps required by that law.

13. International Data Transfers

Pintree is operated from India, and your information may be stored or processed in India or other countries where we, our affiliates, or our service providers operate.

Depending on our infrastructure and service providers, information may be processed in countries including:

  • India;
  • Singapore;
  • United States; and
  • Other countries where our authorized service providers maintain infrastructure.

Privacy and data-protection laws may differ between countries.

Where applicable law requires specific safeguards for international transfers, we will use legally recognized mechanisms and appropriate safeguards.

By using Pintree, you understand that your information may be processed across borders to the extent permitted by applicable law.

14. Children's and Minors' Privacy

Pintree is intended for users who are 13 years of age or older, subject to any higher minimum age required by applicable local law.

We do not knowingly permit children below the applicable minimum age to create or maintain accounts.

If we learn that we have collected personal information from a child below the applicable minimum age without the required authorization, we will take reasonable steps to delete the information and account, subject to legal and security requirements.

If you believe that a child below the applicable minimum age has provided personal information to Pintree, please contact us at:

contact@pintree.co

If you are under the age of majority in your jurisdiction, additional consent or supervision requirements may apply under local law.

15. Third-Party Services and Links

Pintree may contain links, integrations, embeds, or other connections to third-party websites and services.

For example, Pintree may allow users to share supported YouTube links or access content hosted by third-party services.

When you interact with a third-party service, that service may collect information directly from you under its own privacy policy.

We do not control the privacy practices of third parties.

You should review the privacy policies and terms of third-party services before using them.

16. Advertising and Monetization

As of the date of this Privacy Policy, Pintree does not operate a general paid advertising system or sell personal information to advertisers.

If we introduce advertising, sponsored content, personalized advertising, subscriptions, creator monetization, or other commercial features in the future, we may update this Privacy Policy and provide additional disclosures where required.

Where applicable, you will be provided with appropriate choices or controls concerning advertising and marketing communications.

17. Data from Professional and Business Accounts

Professional, business, creator, public-figure, and media accounts may provide information about organizations, businesses, employees, representatives, or other individuals.

Account administrators are responsible for ensuring that they have an appropriate legal basis and necessary permissions to provide personal information to Pintree.

Where a Professional Account provides information about another person, organization, or business, Pintree may process that information for account administration, verification, discovery, safety, and other purposes described in this Policy.

18. Automated Processing and Personalization

Pintree may use automated systems to help:

  • Recommend content;
  • Suggest communities;
  • Suggest connections;
  • Personalize feeds;
  • Detect spam and abuse;
  • Identify potentially fraudulent activity;
  • Improve search and discovery; and
  • Maintain Platform security.

Automated systems may use information such as your interactions, interests, community memberships, location information, language preferences, and other permitted signals.

Automated systems may make mistakes.

Where applicable law provides you with rights concerning significant automated decisions, you may exercise those rights using the contact information provided in this Privacy Policy.

19. Your Responsibilities Regarding Privacy

You should take reasonable care when sharing information on Pintree.

In particular:

  • Review privacy and audience settings before posting;
  • Do not publish sensitive information unnecessarily;
  • Do not share another person's personal information without an appropriate legal basis or permission;
  • Protect your password and account;
  • Be careful when communicating with people you do not know;
  • Remember that public content may be copied or redistributed; and
  • Review third-party links and services before using them.

Pintree cannot control information that another user independently copies, screenshots, records, or redistributes.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be necessary when:

  • We introduce new features;
  • We change how existing features operate;
  • We introduce new account types;
  • We introduce new processing activities;
  • We add or change service providers;
  • We expand into new countries or regions;
  • Laws or regulations change; or
  • Our privacy and security practices change.

When we make material changes, we will take reasonable steps to notify users, which may include:

  • An in-app notification;
  • An email or other account communication where appropriate;
  • An updated Privacy Policy; and
  • A revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

21. Contact Us

If you have questions, concerns, requests, complaints, or other privacy-related inquiries, please contact us:

MCABEE DIGITAL715A, Spencer Plaza, Mount Road, Anna Salai,Chennai – 600002, India

Privacy Contact:

Email: contact@pintree.co

When contacting us about a privacy request, please provide enough information for us to understand and process your request. We may request reasonable information to verify your identity before providing access to or changing personal information.

Summary

Pintree is designed to give you control over the information you choose to share while using the Platform.

We collect information necessary to operate Pintree, provide social and community features, personalize discovery, maintain security, prevent abuse, and improve the Services.

We do not sell or rent your personal information.

Your privacy settings, the audience you select, and the information you choose to provide affect how your information is shared and displayed.

For questions or privacy requests, contact contact@pintree.co.